Privacy Policy: DVSN Training
Last updated: 11 November 2026
DVSN Training (the “App”) is the training app for members and coaches of Division Athletics (“DVSN”). This policy explains what personal data the App collects, how it is used, who can see it, and your choices.
1. Who is responsible for your data
- DVSN (AHA FITNESS PTE. LTD., UEN 202103120C, trading as Division Athletics) is responsible for your personal data. Under the Singapore Personal Data Protection Act 2012 (PDPA), DVSN is the “Organisation”.
- THEGOODCITIZEN Pte. Ltd. (UEN 202619775C, “TGC”) builds and runs the App for DVSN. TGC handles your data only on DVSN’s instructions, under a written data processing agreement. Under the PDPA, TGC is DVSN’s “data intermediary”.
In this policy, “we” and “us” mean DVSN and TGC together.
2. The short version
- The App is for DVSN members and coaches only.
- We collect the details needed to run your training: your account, your profile and the training you log.
- Your DVSN coaches can see your profile and training data. That’s the point of the App.
- We do not show ads, track you across other apps or websites, or sell your data.
- Your data is stored in Singapore.
- You can delete your account at any time, inside the App.
3. What we collect
Account - Email address and password. Passwords are handled by our sign-in provider (Supabase Auth) and are stored in a scrambled (hashed) form. Nobody at DVSN or TGC can see your password.
Profile - Name, date of birth, sex, height, bodyweight and your home DVSN outlet. - Your role in the App (member or coach), which DVSN sets.
Training - Workouts you log: exercises, weights, sets, reps and results. - Test results, personal bests, maxes and progress over time. - Programmes your coaches publish to you.
Technical - An account ID, and the basic technical information your phone sends when the App connects to our servers or downloads an update (for example, app version and device type). We use this only to run and fix the App.
What we don’t collect - No location, contacts, advertising ID or payment details. - No analytics or advertising tools are built into the App. - Videos you pick to view coach demos stay on your phone and are not uploaded.
4. How we use it
- To create and secure your account and check that you’re a DVSN member.
- To show your programme, record your training and track your progress.
- To let your DVSN coaches see your training so they can coach you.
- To keep the App working, fix problems and protect it from misuse.
We don’t use your data for marketing, and we don’t make automated decisions about you.
5. Who can see your data
- DVSN coaches and staff can see the profile and training data of members in their gym. Members can’t see other members’ data.
- TGC can access data only to run, support and fix the App for DVSN.
- Service providers that host or deliver the App,
under contracts that require them to protect your data:
- Supabase: database, sign-in and data hosting, in Singapore (AWS ap-southeast-1).
- Expo (EAS): app builds and updates. Handles technical data only.
- Apple and Google: app download and distribution.
- Legal requirements: we may share data if the law requires it.
We never sell or rent your data.
6. Where your data is stored
Your account and training data are stored on servers in Singapore. Some training data is also kept on your phone so the App works offline.
7. How long we keep it
- While you use the App, we keep your data so the App can work.
- If you delete your account, we delete your account and the training data linked to it from our servers straight away. Copies in routine backups are overwritten within 30 days.
- If you leave DVSN, DVSN may switch off your access. Your data is then archived for up to 3 years so it can be restored if you come back, and then permanently deleted. You can ask for earlier deletion at any time (see section 9).
- If DVSN stops offering the App or replaces it, we’ll give notice in the App or by email before your data is deleted, so you can download it first.
8. How we protect it
- Data is encrypted while it travels between your phone and our servers.
- Access rules in the database limit each person to the data they’re allowed to see (your own data, or your gym’s data for coaches).
- Access for DVSN and TGC staff is limited to the people who need it.
No system is perfectly secure. If a data breach affects you, we will tell you and the authorities as the PDPA requires.
9. Your choices and rights
- Download your data: in the App, go to Settings → Export data (JSON or CSV).
- Correct your data: edit your profile in Settings, or ask us.
- Delete your account: in the App, go to Settings → Delete account. If you can’t open the App, email hello@thegoodcitizen.sg from your account email and we’ll delete it within 30 days. Full steps: https://thegoodcitizensg.github.io/dvsn-training/delete-account.html
- Ask what we hold, or withdraw consent: email us. If you withdraw consent, we may no longer be able to provide the App to you.
We’ll reply within 30 days.
10. Children
The App is for DVSN members. It isn’t intended for children under 13. Members under 18 should use it with a parent or guardian’s consent.
11. Changes to this policy
If we change this policy, we’ll update the date at the top. If the change is significant, we’ll tell you in the App.
12. Contact
- DVSN Data Protection Officer: Alexandrew B David, alexandrew@divisionathletics.sg
- App support (TGC): hello@thegoodcitizen.sg
AHA FITNESS PTE. LTD. (registered office): 621 Ang Mo Kio Avenue 9, #10-62, Singapore 560621
If you’re not satisfied with our response, you can contact the Personal Data Protection Commission (PDPC) of Singapore.